We've been using Topaz for almost two years, and now we can't imagine working
without it! For example, about 75% of our new service requests now come through
Topaz. Applicants can easily provide required documentation such as a photo ID,
warranty deed, or plat, and even sign their application online with their finger
or mouse. This simplifies the process for both Bandera and our members.
Debbie Anderson, Member Relations Manager
Bandera Electric Cooperative
Topaz Web Forms
Say goodbye to paper! Our unique Topaz web forms can do it all.
- Member Issues and Requests
- Online Contracts
- Picture & Document Upload
- Event Registration
- Address Verification
- Auto-route to Appropriate employee
E-Mail & Fax Integration
Organize and manage all your online communications
in one place. Never lose another fax or email again.
- Eliminate typos with One-Click Email
and PDF Templates
- Broadcast personalized emails
- Automatcally group related
- Track text messages and
social media too!
Topaz helps to capture valuable information to assist with the delivery and
production of our Upgrade to $ave energy efficiency program and our Sustainable
Forestry and Land Retention Project. We particularly like the ability to easily
print personalized letters and mailing labels and broadcast email. Thanks Topaz!
Sondra Dickens, Director
Roanoke Electric Cooperative
Dashboard Control Center
View all your ongoing issues
at a glance, or use the history
feature to review activity
from the past.
issues to member
then track their
progress in real
- Monitor everything in real time
- Balance MSR workloads
- View communications by issue type
or assigned employee
- Track productivity over time
Secure Cloud Based Solution
All you need to use Topaz is a web
browser and an internet connection.
- No new hardware or software
- Automatic Updates
- PCI Compliant
- Meets Red Flag Guidelines
- Accessible anywhere via your VPN
Topaz was developed specifically for electric cooperatives, and we're constantly
adding new features and improvements based on feedback from our customers.
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